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Check a financial firm’s identity and permission for the proposed service

Verify the exact entity and relevant activity through the authority’s own route before relying on a familiar name.

MichaelT editorial23 October 2026

Name the service and entity

Record what is actually proposed: advice, arranging a product, custody or another activity. Keep the legal entity name and claimed registration reference separate from a brand name, website or individual contact. A broad phrase such as wealth management does not identify which permission would be relevant. This procedure uses the UK FCA as an example; use the correct regulator and rules for another jurisdiction.

Use an independently reached register

Navigate to the authority’s own checking service rather than a link supplied only by the seller. Compare the exact name, status and relevant permissions, including any restrictions shown. FCA guidance explains that checking authorisation requires attention to the activity offered. A firm appearing in a register does not mean every service it might mention is authorised or that an investment is suitable.

Check contact details separately

Use independently obtained official details to clarify a mismatch, following the authority’s guidance about clone firms. A copied firm reference and a similar email address can coexist. Do not send money, identity documents or banking credentials merely to complete this worksheet. Keep absence from a warning list separate from positive verification; it is not proof that a firm or offer is safe.

Keep the commercial questions open

Record the proposed fees, product, risk disclosures and the person responsible for advice. Appropriate professional and regulatory guidance may be needed to interpret scope or protections. Register verification is not a performance forecast, a guarantee against loss or a finding that the person acts as a fiduciary in every context. Preserve the date and source because status and permissions can change.

Name, activity and contact must connect: A matching name or reference does not settle the offered activity or contact identity. Each connection needs its own check.
Original MichaelT explanatory drawing. A matching name or reference does not settle the offered activity or contact identity. Each connection needs its own check. Open full-size drawing ↗
Read the drawing as text

A matching name or reference does not settle the offered activity or contact identity. Each connection needs its own check.

Work through an example

A fictional seller uses brand B and quotes reference F. The authority’s entry names entity E, but the offered contact address does not match the independently obtained one. The reader records a contact mismatch and uses the official route to clarify it. No money is transferred and no real firm is accused or endorsed.

Illustrative example; figures, people and organisations in the worked record are fictional.

The example record

  • Identity

    Evidence
    Entity E / reference F
    Example state
    Compare exact name
  • Activity

    Evidence
    Relevant permission
    Example state
    Do not infer from brand
  • Contact

    Evidence
    Independent official details
    Example state
    Mismatch unresolved
  • Decision

    Evidence
    Qualified clarification
    Example state
    No return or safety guarantee

Download blank worksheet (.csv) ↗Download worked example (.csv) ↗

Keep your own record

Use the result within its scope

Use current regulator guidance and appropriate financial advice. Verification is one due-diligence step; it does not establish suitability or promise recovery if an investment fails.

Reference sources

Earlier articles on this subject

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